Mr Maison French Roast Whole Bean Standard Espresso Coarse 12oz
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I will definitely become a customer. Excellent product and very high quality. Thank you for the service. Very satisfied.
I highly recommend it, safe service, on-time delivery, and great quality!!!
High quality product, fair value and relatively fast delivery. I can only thank you!
Second purchase and I loved it just as much as the first. Fast delivery. Just want to thank the store. Very good product after all.
I loved it... very good and super attentive, extremely satisfied, thank you!!
FAQs (Frequently Asked Questions)
Find answers to common questions about our products, shipping, returns, and more. Explore our FAQ to quickly get the information you need!
Who is Mr. Maison?
Mr. Maison is more than a store – we are an experience. Rooted in the tradition of coffee and tea, we offer premium products that combine artisanal quality with innovation.
Why should I trust Mr. Maison?
We have a decades-long legacy inspired by the story of our founders, Maicon and Sonia. Each product reflects our commitment to quality, excellence, and passion for coffee and tea.
Do you deliver nationwide?
Yes! We offer delivery to all U.S. states and are expanding our operations to other countries.
How long does it take to receive my order?
Most orders arrive within 3 to 7 business days. For some remote locations, it may take a little longer, but you can track everything online.
What if my order is delayed?
If there's an unexpected delay, our team will assist you. Additionally, we keep you informed via email about the delivery status.
Are my details secure?
Yes! We use SSL technology to protect all payment data and follow strict guidelines to ensure your privacy.
What payment methods do you accept?
We accept credit and debit cards, PayPal, Apple Pay, and Google Pay. We offer flexibility for your convenience.
What is your return policy?
You can return any product within 30 days of receipt. We offer options for exchanges, store credit, or a full refund.
Do I need to pay for return shipping?
No! We cover shipping for returns related to defects or order errors. For other cases, we offer reduced rates to make the process easier.
What if my product arrives damaged?
This is rare but can happen. If it does, send a photo of the damaged item to support@mrmaisoncoffee.com, and we’ll resolve it immediately.
How can I contact you?
Our support is available via email at support@mrmaisoncoffee.com, live chat on our website, and through our social media channels.
Do you respond quickly?
Yes! We guarantee email responses within 24 hours, and our live chat is always ready to assist.
Can I trust the quality of your products?
Every product is rigorously tested and selected. We only work with high-standard producers and suppliers.
Do you offer product warranties?
Yes, all accessories and equipment come with a 1-year warranty against manufacturing defects.
What if I don’t like what I bought?
No problem! We offer hassle-free returns and exchanges. We want you to love every item you purchase.
Do you offer free shipping?
Yes, free shipping on orders over $50. Additionally, we frequently run promotions with free shipping on special categories.
Do you have a rewards program?
Yes, every purchase earns points that can be redeemed for exclusive discounts. Simply create your account to start earning!
Are there discounts for new customers?
Yes, we offer 10% off your first purchase when you sign up for our newsletter.
Can I track my order?
Absolutely! You’ll receive a tracking link as soon as your order is shipped.
Do you sell to businesses?
Yes, we offer special pricing for bulk orders. Contact us at sales@mrmaisoncoffee.com.
What are your support hours?
Our support operates Monday to Friday, 9 AM to 6 PM (EST). For inquiries outside these hours, send an email, and we’ll respond the next business day.
